Installation Guide
Tools Needed:
- Adjustable wrench
- Screwdrivers (flat and Phillips)
- Wire strippers
- Voltage tester
- Level
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation and adequate clearance from combustible materials.
- Remove Packaging Materials: Remove all protective films, packaging materials, and shipping supports from the cooktop.
- Prepare Countertop Cutout: Create precise cutout according to dimensions specified in the manual template.
- Electrical Connection: Connect to a properly grounded 240V, 60Hz, 40A dedicated circuit. Follow local electrical codes.
- Secure Cooktop: Place cooktop into countertop cutout and secure with mounting brackets provided.
- Connect Power: Make final electrical connections ensuring all wires are properly secured and insulated.
- Test Operation: Test all heating elements and controls to ensure proper operation before use.
Specifications
| Model Series | WCE97US0HS |
| Type | Electric Smooth Top Cooktop |
| Color | Black Glass / Stainless Steel |
| Number of Elements | 5 Cooking Zones |
| Element Types | Dual, Triple, Single Expansion |
| Control Type | Touch Controls with LED Display |
| Power Requirements | 240V, 60Hz, 40A |
| Dimensions (HxWxD) | 4.5 x 30 x 21 inches |
| Cutout Dimensions | 28.5 x 19.5 inches |
| Weight | 45 lbs |
| Max Power Output | 9,600 Watts Total |
| Safety Features | Hot Surface Indicator, Child Lock, Overflow Protection |
Warranty Information
- Full Warranty: 1 year parts and labor
- Cooktop Surface Warranty: 5 years against breakage
- Element Warranty: 10 years on heating elements
- Additional Coverage: Optional extended warranty available
For warranty service, contact Whirlpool Customer Service at 1-800-253-1301 or visit Whirlpool.com
Key Features
Expansion Elements
Dual and triple expansion elements automatically adjust heating zones to accommodate different pan sizes, providing optimal heat distribution.
Precise Touch Controls
Intuitive touch controls with LED display allow precise temperature settings from warm to boil for perfect cooking results.
Rapid Boil Elements
High-powered 3,200W elements bring water to boil faster than conventional elements, saving time and energy.
Bridge Element Technology
Bridge two heating elements together to create an elongated cooking zone perfect for griddles, roasting pans, and oversized cookware.
Easy-Clean Glass Surface
Smooth ceramic glass surface resists stains and scratches, making cleanup quick and effortless with just a damp cloth.
Safety Lock Feature
Child safety lock prevents accidental activation of cooktop, providing peace of mind in households with children.
Element Configuration
Front Left
9-inch Triple Expansion Element (1,200-2,100W)
Front Right
6-inch Single Element (1,200W)
Center Rear
Bridge Element (1,500-3,200W)
Rear Left
7-inch Dual Expansion Element (1,200-1,800W)
Rear Right
8-inch Dual Expansion Element (1,200-2,100W)
Warming Zone
Keep warm function for prepared foods (200W)
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Element won't heat | Power issue, faulty element, control problem | Check power supply, test element continuity, verify control settings |
| Uneven heating | Improper pan size, damaged element, poor contact | Use flat-bottomed pans of appropriate size, check element condition |
| Touch controls not responding | Control lock activated, moisture on surface, power issue | Disable control lock, dry surface completely, check power |
| Error code displayed | Sensor fault, overheating, electrical issue | Refer to error code chart, reset unit, check connections |
| Glass surface cracked | Impact damage, thermal shock, manufacturing defect | Discontinue use immediately, contact service center |
| Element cycles on/off | Normal operation, overheating protection, faulty thermostat | This may be normal for temperature maintenance, check ventilation |
Error Codes
- F1: Temperature sensor fault - Check sensor connections
- F2: Overheating detected - Allow to cool, check ventilation
- F3: Power supply issue - Check voltage and connections
- F4: Control panel fault - Reset unit, check connections
- F5: Element fault - Check element continuity
- F6: Communication error - Reset main control board
Manual Downloads
Current Model Manuals
WCE97US0HS
30" Electric Smooth Top
WCE55US0HS
30" Induction Cooktop
WCE97US0LS
36" Electric Cooktop
WCE97US0BS
30" Black Glass Cooktop
Popular Previous Models
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